Allxs Web App

HOW TO USE THE ALLXS WEB APP

To register a parent account, open the browser on your cell phone and enter your school’s unique portal address. 

We suggest you use CHROME as a browser for the best user experience.

You can also find your school portal HERE.

Please note that you do not have to create an account for your child/ren. They already have an account with us that is linked to their cashless band or card. 

Click on the links below to view the user guides.

Getting started
How to pre-order a meal
WhatsApp support
Getting started

View User Guide

How to pre-order a meal

View User Guide

WhatsApp support

WhatsApp support has also been implemented to help parents with a faster and more convenient support channel. Please add 066 472 8657 to your contacts as Allxs Support. You can then message us whenever you need help.

Frequently Asked Questions

Why has my payment not been allocated?

Please ensure that you have only used the Allxs card/account number as a reference when you make the payment. We do not need your name or email address in the reference. This will ensure we allocate your payment without a delay.

How long will it take for my payment to reflect?

Payments takes normal banking hours to reflect. If you do not bank with Nedbank, it can take up to 48 hours.

Why is my username taken when I try to register a new account?

Your email address may be in use by another company that uses the Allxs Cashless System. Please try another email address or contact us via WhatsApp support and we will free up the email for you.

Why won’t the system accept my child’s account number?

Please ensure you are using the number that is on your child’s card. If the system still rejects it, please contact us via WhatsApp support and we will link your child for you.

How do I add another child after I have registered?

Please contact us via WhatsApp support. We will link your child’s new account to your primary account for you.

How can I view a statement or set restrictions?

If you want to see statements, set dietary restrictions, and low balance alerts or change notifications, click on PROFILE under your child’s account balance.

How do I top up my childs card?

To make a payment into the card you can do an EFT with internet banking or deposit at a Nedbank ATM. Use your Allxs primary account number as a reference when you make the deposit, and we will allocate the funds to your wallet. You can then log on to your account and do a transfer to each card by clicking on the TRANSFER button. 

You can also top up your wallet with a credit or debit card by clicking on the TOP UP button in your wallet.

Alternatively, you can make a deposit directly to the card. Use your child’s Allxs card/account numbers as a reference when you make the EFT and we will allocate your deposit to the card for you.

How do I find my primary parent account number?

You will find your primary account number at the top right-hand corner of the screen (if on a PC) or by clicking on MY ACCOUNT in your WALLET. 

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